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Programs


Guaranteed Ride Home

Guaranteed Ride Home

Does the fear of being stranded at work and unable to deal with emergencies keep you from taking public transit, active commuting or joining a car/ van pool?

Take advantage of the Guaranteed Ride Home program for FREE rides home during life's unexpected events!

 

How does the program work?

REGISTER for the Guaranteed Ride Home program and take advantage of up to 6 FREE rides per year. Once you register, you will receive an electronic voucher detailing rules & regulations and the number of our livery partner, PlanetTran. PlanetTran is the nation's first hybrid chauffeured car service! When an emergency arises, call PlanetTran directly at 1-888-756-8876; ABC will cover all costs for your trip.

Use of the program is permitted when there is no public transit within 30 minutes of when you need to leave or if you need to reach your destination sooner than the time it takes on transit.

QUALIFIED USAGE OF THE PROGRAM INCLUDES:

  • unscheduled over time
  • emergency for yourself or someone you care for and you need to travel home, hospital, etc...
  • illness for yourself or someone you care for and you need to travel home, hospital, etc...
  • for cyclists, your bike is damaged on you way to work and public transit is not available within 30 minutes of when you need to travel home, hospital, etc..

 

YOU MAY NOT USE THE PROGRAM IN THE EVENT OF:

  • travel from home to work
  • inclement weather
  • MBTA service failure
  • for a ride home following out of work time celebrations
  • scheduled meetings, hours or events taking place after normal business hours

 

Tips for a smooth ride

  • Contact PlanetTran as soon as possible if you need a ride after 7:00pm. For example, if you find out at 3:00pm you will need to work late but don't know when you will finish, give PlanetTran an estimated time so they can plan their staffing accordingly.
  • Submit a confirmation report after each usage in order to receive your new travel voucher. New vouchers can take up to 3 business days to receive following the submittal of a confirmation report. ABC TMA operates on a 9am to 5pm, Mon-Fri schedule, we are not able to assists you if you need your voucher number outside of this time frame.
  • Register before an emergency arises! Registration can take up to 3 business days to process. If you wait until there is an actual emergency we may not be able to assists you. ABC TMA does not reimburse participants who have paid their own cab fare.

Who is eligible?

Any employee or tenant of an ABC TMA member company who is currently using public transit, car/ van pooling, or walking/ biking to work is eligible.